Hey, this is the Daily Overpass, my name is Eric and I make apps!
Now today, I wanna talk about how app rejections are the new normal!
Alright, so last week I released an update to Ear Spy which is my biggest app on the
iOS store, on the app store, and it was a very simple release.
The app has been on the app store since 2012 and every so often I release a minor little
update just to update the admob libraries, put a new link to terms and conditions in,
that kind of stuff.
Just a minor update, no new major functionality, nothing like that.
And I just released it last Friday night and of course Saturday I get a rejection.
And can you guess what the rejection is - 4.3 spam!
Again, again for this app! they say "this app is similar to other apps you have on the
app store" and that's completely false, they haven't even looked at it!
This was the one app which is unique from all the other ones, it doesn't share any of
the same code, any of the same functionality, the same description, the same anything as
any of the other apps on my account, but it was flagged up again!
It's very similar to last month where I released a new app, completely new and fresh and that
was hit for 4.3, also spam, right, that's the go-to response.
And I argued with them that time and said "this app is not like any of the other ones.
I know that you might have an issue with a couple of the apps on my account which I need
to work on", and I went through and I deleted more than half of them.
So I appealed it and I appealed it, and then finally I got somebody on the phone and they
had a look at it and said "ok, yes I can understand, I'll give this the go-ahead", and then it
went through.
I'm gonna have to do the whole same song and dance with this one because it's been unjustly
rejected.
And I'm starting that this is the new normal.
At least, it's a new normal for me.
I feel like I'm on the no fly list.
when you hear about people who for whatever reason got on a no-fly list, every time they
travel, it's more difficult for them, and I kind of feel like it's the same way with
the app store.
I know it's not everybody because I have clients where we release apps for them and it's fine,
they have no problems.
They might get kicked back a bit for some meta data or something but for the 4.3 it's
not a big deal.
I always think it's because I have so many apps on the app store that that's the reason
it's doing that, that's why I'm going through and deleting all of them and removing all
the free ones from the app store.
But I'm starting to hear from a lot of people who are getting hit from 4.3 when they just
have one or two apps on the app store.
So, this is just the new normal.
Now, I could feel sorry for myself and just get in a bad mood and say "i'm not gonna do
the app store anymore", and by the way, I've done all of those things so far this morning!
I've been like "man, man..!"
I'm still a little bit upset if you can't tell, but I have to go through it.
I have to go through and...by the way, when I say appeal, a lot of people are asking about
that, like when they send rejections through, I just put the response there - can you have
a look at this again please?
This is not correct.
If you have a look at any of the other apps, if it can be a container with any of the other
apps on my account, please point out which one because it is beyond me!
It doesn't share the functionality, or the code, or anything with any of the other apps
on the app store, but I'm dealing in logic and they're dealing with 'I don't wanna have
to review this'.
And I really do think that it is a case of them just rubber stamping it saying "uh yeah,
I don't wanna do this one, He's got a lot of apps, it's probably similar to one of the
other ones!"
So I've gotta go through that whole song and dance, and I really am getting tired of the
whole Apple thing.
It's almost like they don't want the indie developer anymore.
I honestly think that.
I think that they're happy with the big apps, they're happy with the Rovio's and the King
and everything like that, they're good!
All that there's an app for that kind of thing, they're good, they don't need any more, but
I'm just being cynical.
I guess I just need to calm down, get this thing approved, go through the whole thing,
get somebody on the phone, work my case, I'm sure that it's gonna get approved eventually,
but it's just a pain!
Especially with stuff you've got like GDPR, a lot of us need to go through it and put
terms and conditions into the applications and stuff like that, and that's really hard
when every time you try to do something it's like "ooh no!!"
It's like trying to run with your shoes tied together.
Just trying to do anything on Apple, they're just slowing everything down!
But they're a lot better than they used to be.
It used to take 10 days to come up with a decision like that, at least now I get rejected
in a fraction of the time!
So anyway, I know it's not a really good topic for this one, except for the fact that Apple
sucks.
I don't want this to just be a rant video, but I just wanna give you guys an update because
a lot of you guys go through the same kind of stuff too and you're not alone, but it
is annoying!
It is annoying.
So anyway, that's it for today, I'll talk to you guys again tomorrow!




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