How much should you tip your house cleaner for the holidays?
That's a great question and we're going to talk about that today.
Hi there, I'm Angela Brown and this is Ask a House Cleaner.
This is a show where you get to ask a house cleaning question
and I get to help you find an answer.
Now if you want a tip for your house cleaner you can provide your house cleaner a couple
of different things and one of them is a membership to Savvy Perks.
It cost about the price of a sandwich per month and it gives them an array of benefits
that will help them in their house cleaning business for the remainder of the year, it's
everything from eye exams and eye glasses and discounts on hearing aids or hearing protection
or gloves like you would wear for cleaning houses.
It includes a lot of cleaning supplies.
It includes services that they would use for building their business such as getting the
oil changes in their car.
There are all different kinds of discounts that are like membership discounts like you
could find at Costco or something but instead of just one store,
Costco is a membership for one store -
you get membership discounts at 250,000 stores and restaurants across America,
the UK, Canada, they're all over now.
Okay, so that would be a tip for your house cleaner and that is savvyperks.com.
Go check it out.
All right, onto today's question is from a house cleaner that wants to know this,
"Hello Angela, thank you so much for sharing your expertise on the show.
As the holidays are approaching I was wondering what is the proper etiquette for holiday tipping,
would be one month of cleaning services or two months?
Yeah, so I look forward to hearing from you.
Thank you so much."
All right, so this is a trick because I just said it was a house cleaner but I don't even
know if it's a house cleaner or if it's home owner but the question is how much should
we tip the house cleaner.
All right, well, there's a couple of different things.
There's a house cleaner and there's a housekeeper.
Housekeepers are at hotels and they might also be the people that you find at Airbnb's
so what I want to say to you is this.
Let's first talk about housekeepers then we'll talk about house cleaners.
Every time you stay at a hotel and you're only there, let's say three nights, every
night that you stay you want to leave money on the pillow for the person that cleans the
next day because it's a different cleaning crew that comes in every single day and so
you want to make sure that you leave money for that person.
Now, housekeeping, many people don't know this but housekeeping is a tipped job.
Part of their salary, part of their pay comes from tips and about a third of people realize
that you're supposed to tip hotel wait staff.
If somebody comes in and they renovate your room and they change all your linens and they
give you new towels and they vacuum your crumbs up and all these things they're supposes to
be tipped.
You want to leave them like five bucks a night.
That's just a small tip but if you could leave them more that's great, five or 10 bucks and
leave it every single day for the cleaning crew that's coming in.
Now for your Airbnb, five to 10 bucks per person a night.
The person that is renting the Airbnb is not the same person that's coming in to clean
the room on most cases.
Now, sometimes it is and if it is you're giving the host, the person that invited you into
their home and the person that's having you come into their home to help pay their bills
and support their family, extra five or 10 bucks is just a gift and it makes you fall
in love with you and it helps them leave you a better rating and review on the rating and
review sites where the host also recommends and rates the customer.
All right, let's talk for a second about house cleaners.
House cleaners are people that come to your house every week or every other week and they
kind of are familiar with your house and they know your intimate details and they know your
kids and your pets and all these things.
It would be lovely if they received regular tips.
There are a couple of different ways you can pay your housecleaning staff and five to 10
bucks per visit is lovely if you can do that throughout the year.
If you can't do that throughout the year and your budget doesn't allow, make sure you tip
them really well at the holidays and a holiday gift or a holiday tip would be the equivalent
of one cleaning, maybe two cleanings.
Let's say that they charge you $200 to come in and clean your house every other week,
the tip you would give them at Christmas time would be at least $200.
That would be a lovely way for you to say, "Hey, thanks, I appreciate what you're doing."
It's literally like giving them a paid day off, that's it.
In house cleaning there are no paid days off.
If they take a vacation they don't get paid, okay.
This is a business where it is serve, serve, serve and if you're the type of person that
maybe you're easy going but there are like, I don't know, 30 things that you say throughout
the year, that's like on every other week where you say, "Oh hey, by the way, would
you mind throwing in a little extra detail here or paying a little bit of extra attention
to this, that or the other."
Maybe you don't think that's a lot but you're not the only one so your house cleaner goes
from house to house and everybody has two or three or five or 10 things that they want
specially done and forget this and don't this, and do more of this and lots of nitpicking
so they come to your house and they feel very under appreciated.
If you can appreciate them and if you can make them feel like, "Hey, I love it when
you come to my house."
They're going to love coming to your house too and it's going to show up in their work.
Now, the word tip, T-I-P stands for To Insure Promptness.
We want to ensure that we have the best service and so paying on a regular basis is a lovely
way to inspire your house cleaner to keep coming back and to keep doing a great job
for you because if there's a customer that they're like, "Ooh, I don't really want to
go to that customer's house."
And then there's a customer that always kind of gives them a little tip along the way, that's
the customer they're going to want to go see.
You can tip your house cleaner by being very easy going and number two, by leaving them
a little something extra.
Now, it doesn't always have to be money.
It could be fun things.
I know that some of the customers that I had would always surprise and delight me with
weird things.
Like one of them knew that I was sending letter back and forth to my family, this is years
ago when we still used the postal system before email was real popular and they would give
me rolls of stamps as a tip and the rolls of stamps were expensive and they would give
me a whole roll of 100.
I'm like, "Oh, that's so cool."
My parents lived far away and back in the olden days, I won't tell you how old I am,
back in the olden days we had long distance phone calls and the phone calls were like
65 cents a minutes so as a tip they would give me phone cards so that I could call my
mom and dad and I could chat with them.
So there are things you can do that are specific to your house cleaner.
I don't know what they but maybe your house cleaner is really big into essential oils.
Giving them some essential oils would be a nice gift instead of giving cash.
Some may love chocolate and so giving them a box of chocolate might be an extra way of
saying thanks.
Every person is a little bit different and as you get to know your house cleaner, to
give your house cleaner somethings that's meaningful to them says,
"I understand you and I care."
Like there was a new mom who had just had a new baby and so the home owners instead
of giving tips they would give new baby clothes and they would go to Carters or whatever and
they would buy these fun, awesome looking little baby clothes that were the right sizes
as the child grew because we all know that kids grow out of clothes really quickly.
So it was a fun, fun tip for her because then she would take pictures of the baby and of
course, this was great publicity, she would take pictures of the baby in the clothes that
came from the customers and she would Tweet those out and Facebook those out to social
media to say, "Oh, the people that I work for, they love me so much, look they bought
me clothes for my baby."
The home owners also felt appreciated as well because they knew that they were reaching
her at a place that was meaningful so what you do for gifts and tips is completely up
to you but I suggest that you do it on an ongoing basis.
I've got to be honest with you, it's not just house cleaners, it's all of the service providers
in your life.
If there is a mailman that comes to your house every day, lots of us don't receive anything
except bills and junk, that mail truck has to come by every single day and pick up mail
and pick up bills and bring stuff to us, that is their job.
They need to be remembered at the holiday.
I know that there are rules with the post office, I don't think they're allowed gifts
but you can give them gift cards and I think the rule has to be like $25 or under and nobody
ever said you couldn't give them a couple as long as they're under $25 or under.
I know that we've kind of stretched it a little bit, a couple of cards at the same time but
they're all under 25 bucks so combined they make a nice gift.
It's a way of saying thank you, it's a way to ensure promptness.
There are hairdressers and there are daycare providers and there are people that cut our
lawns and there are people that come do extra services for us whether they wash windows
or they pressure wash our patios or whatever the service is that we hire people out for,
all of those people need to be tipped.
Be thinking about how you can make this next year more meaningful, even as you go through
the holidays, you'll tip them at holidays but how can you make this next year meaningful
to them to ensure promptness so you become the favorite client that they have and they
treat you with respect and they care and they want to come back because you get them and
you care about them and you understand they're working people and they have bills to pay.
All right, so that's a little bit about tips.
One other thing, if you have a solo house cleaner that comes to your house, the solo
housekeepers probably going to keep all the tips, they are the only person that works
there but if you have a team of people, they're probably going to split those tips and if
it's from a company, the company will probably split the tips with them to help cover the
admin and give them some tips as well and so make sure that you leave enough money that
it actually covers all of the people that are involved in the process of cleaning your house.
Anyway, that's the tips for the holiday.
All right, until we meet again,
leave the world a cleaner place than when you found it.
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