And now it's time for another Vacation Rental Mailbag.
Yay, I love these!
Hi there, I'm Angela Brown, and this is Ask a House Cleaner.
This is a show where you get to ask a house cleaning question,
and I get to help you find an answer.
Now on Wednesdays on this show, we do what's called Vacation Rental Mailbag, and this is
for the Airbnb and the vacation rental industry, where we have cleaners that come in and do
that turnover cleaning service.
So if you have cleaning questions that revolve around the Airbnb industry, vacation rentals,
short-term rentals, Flipkey, Homeaway, all that stuff, this is the place to do it.
Now on turnovercleaningtips.com, which is a website we have with lots of different tips
and resources for people that do turnover service, there's a little blue button in the
corner.
You pop that button, a little microphone appears, and you can ask your question for this show.
There's also a community tab.
Check out the community while you're there because you can get real answers in real-time
from people that are hosts, they're guests, they are people that are house cleaners.
All different kinds of people come and visit that page and are part of the community.
So jump in and participate and get your questions asked,
because we don't want anyone to be guessing.
There's so much information available, turnovercleaningtips.com
All right, on to today's show which is a fun topic, and it's a topic about cleaning supplies.
Now a host wrote into the show and she wanted to know, "As I'm getting started in the Airbnb
industry, am I supposed to use non-toxic cleaning supplies, or can I just use regular supplies
from the store?"
All right, that's a great question, and the answer is yes to both of those.
You can buy non-toxic cleaning supplies, and you can buy cleaning supplies from the store.
Now lots of commercial products that are consumer products are designed to please the consumer.
By that I mean, they are packaged in fancy packaging, and you're going to pay a little
bit more money for that because of the fancy packaging.
Also they smell nice.
They smell like citrus and lavender.
Yes, you spray them in the air and yay!
Right?
Those are the chemical smells that we love to smell as house cleaners, right?
And as home owners.
All right?
Well, on a regular basis, using all those chemicals may or may not be good for your
health.
You have to read the SDS labels.
There's something to be considered there.
Another thing that you might consider is, there are products that are designed to do
a certain thing, and there are very few products that are designed to do all things.
So if you're going to go to the store and you're going to buy the products, my recommendation
would be to please, please, and I'm begging you, please read the labels.
Because if you spray something on something that it's not designed, does not belong on
that something, you could damage the surface of it or the finish.
There are lots of finishes that we have now which are glazed and gels and different varnishes
and finishes.
We don't want to ruin all of that stuff, because as a homeowner, you got to replace the stuff
that's in your home.
So you want to make sure that the chemicals that you're using on your furniture and your
appliances are designed for that thing.
The reason I'm very specific about this is because the turnover business, if you have
two-night minimum, you could have guests for two nights, two nights, and two nights.
You're going to do three cleanings in a week.
You're going to turn your place three times.
That's three sets of chemicals on all of your stuff.
That's a lot of stuff.
So my recommendation would be, please read the labels.
All right, and on the flip side of that is using industrial, professional-grade quality
products.
Because you're going to be doing so much cleaning, my recommendation would be to go to a janitorial
store and find the chemicals that you need to use, whether it's a degreaser or it's going
to be an all-purpose cleaner or a glass cleaner or what have you.
There are general cleaning supplies that are very non-toxic.
They're very Earth friendly, very environmentally friendly, and they are not fancy.
They're going to come like in a gallon jug with a clear label.
You're going to look at it and go, "Well, that doesn't look very fun, and it's super
expensive."
It's going to cost you like $69 for a gallon of something.
But the truth is, you don't use of a gallon of it in its concentrated form.
You pour a capful of it, or whatever the directions say, into a great big spray bottle and you
use that spray bottle.
Which instead of spending $2.50 for the spray bottle that you would at the store, you're
going to end up spending like 14 cents.
So if you're going to be using lots of chemicals and you're going to be doing this three time
a week, then I do recommend you go the professional route and get the industrial-grade products.
They don't look as fancy, they don't smell as nice.
That's okay, because you're not trying to smell the place nice, because lots of that
stacked on top of each other, lots of cleaning chemicals, eventually after time gets settled
in all the furniture and the wood and the carpet and the drapes.
Then it just gets masked over and over and over again, and it starts getting this weird
smell of mixed smells, right?
Then you need an ozone generator or you need some beads or gel or whatever that takes all
that stuff out of the air.
So if you're going to do this all the time, my recommendation would be go with the commercial
stuff that's designed for professional use, that has no colors and no flavors and no scents
and it's ugly packaging and it's inexpensive.
That would be my suggestion.
All righty, moving on.
The next question is, "How much does it cost on a monthly basis for cleaning supplies?"
Well, to tag along to the next question, you could try it out for a month or two.
You can try the regular cleaning supplies that you buy at the store and you can keep
track of all the costs and you can figure out how much that costs you on a monthly basis.
Then you go to the janitorial supply, and you say, "These are the products I consistently use.
What do you have that's the generic version of this, but that's made for commercial use."
And they can give you products or they can lead you in a particular direction.
You can break it down on the size per jug.
Now make sure that you match up jug per jug.
That's going to be ready-to-use products, which are the spray that you buy off the grocery
store shelf versus one jar of the same size.
If you get a spray bottle the same size, if you break it down from the gallon jug, the
concentrate, and you mix it with water, how much is that going to cost you?
You can figure out really quickly which is going to save you the most money.
Then based on a month of use, and that's if you're fully booked, this is about how much
it's going to cost.
It varies from house to house and property to property,
because every property is a different size.
A 6,000 square-foot property, you're going to use a lot more cleaning chemicals than
you are in something that's 2,700 square feet, right?
So if you turn the property three times in a week, you're going use a lot more than if
you only have one guest per month.
Then also, if you have no minimum night stay, and a guest only stays for one night, it's
possible you could turn that place seven times in a week, right?
It's possible.
So if seven times in a week, 6,000 square feet, you're going to use a lot more chemicals
than if you're in a smaller place rented out once a month.
So it's hard to give you a price on what it's going to be.
But yeah, I would say figure it out, because if you're in business over the long haul,
then you need to know what your cleaning expenses are going to be.
All right, that tags us into the next question.
And the next question is, "As I'm setting up my Airbnb account, I'm going to charge
a cleaning fee.
Is the cleaning fee just for the labor or does it include the cleaning supplies?"
Well, that's a great question, and it comes back to, does your cleaner bring their own
cleaning supplies?
Do they have their own commercial-grade products that they are bringing with them?
And if they are, they're already billing you for that.
So that is just the cost of the labor, and they are bringing supplies.
Now they might be billing in the cost of those supplies to you, but they're not going to
be double billing you, because you're not going to go out and buy the supplies.
Does that make sense?
All right, now the other thing is, there are some Airbnb's that insist that you use their
cleaning supplies.
That's fine, too.
But now, you do have to pay for the cleaning supplies.
If that's the case and you are still hiring an outside cleaner, you do have two costs.
So you got to match those costs together and that is what you charge the customer.
Because if you don't, then those cleaning chemicals that you're buying or cleaning solutions
or supplies or toilet brushes or sponges or vacuums or whatever you're buying, that stuff
then comes out of your bottom line, out of your profits.
So you got to figure out a way to recoup those costs.
So you're going to have to take the labor costs from the cleaner and the cost of your
supplies, you're going to have to match those together and that is part of your cleaning fee.
Then you figure out what that cost is going to be for the month, and you break it down
and you amortize it over all of your visits so that you are covered by the different people
that come and stay.
I hope that makes sense a little bit.
All righty.
So that's a little bit about cleaning costs for Airbnb's.
I hope this helps.
If it does, please pass it on to an Airbnb person that you know.
Maybe it's a vacation rental or a short-term rental.
Pass it on to somebody you know, because this might help them.
Until we meet again,
leave the world a cleaner place than when you found it.
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