- Hello, my name is Erica
and we are diving deep into products.
So I've been doing this series,
Amanda and I have been doing this series,
I'm sure other people will be doing it too,
for a few weeks now about talking about different products,
some of our favorite things about them,
about different ranges and introducing you to those.
First I just wanted to say thank you so much
to everybody who's been talking back to us.
You've been asking lots of really great questions
and also giving us lots of good ideas
for what you want to hear and talk about next time.
Speaking of, I have a couple here.
So let's see here.
Rubik's Cuber26 says, "Can you please do a video
"on different kinds of facial cleansers
"and how to choose the right one?
"Thank you for the video, it was really helpful."
Well, you're very welcome.
That's a great idea, let's do that.
I have some cleansers here today
that I wanted to just show you
some of the different kinds of formats
that we have here at Lush,
and then also talking about
if you're looking for a new cleanser,
or maybe just want to try something different,
we can talk about which ones might be right for you.
We've got a lot to talk about with cleansers,
I'm gonna ramble as I do,
but we do have some links set up for you below,
so if you're wanting to know
specifically about a certain product,
there's a few listed below
that I'm kind of highlighting and showcasing today.
If you want to know about how to find
the right product for you, that's also gonna be down there
and you can just click and zoom right to it,
or you can just hang out with me for a few minutes
and we'll go through it all together.
Before we get too far into that,
I want to talk a little bit about our skincare philosophy,
which is really important to us.
We believe that the skin should function in as natural
and healthy as way if possible, with the least interference.
So that's talking about using a lot of simple,
natural ingredients to cleanse the skin.
It's talking about not forcing it to do things
it doesn't want to do or isn't ready to do,
and it's really thinking about
the individual story of skincare of what you like,
what you've tried and didn't like, how you do your day,
if it's something really fast and snappy
or if you like to do a really nice, long routine.
All of those things are really important
to finding the right skincare products for you.
So we've got lots of different options
depending on where you are in that journey.
I thought that maybe we could talk a little bit
about some of the different formats of product that we have,
but generally there are gonna be
a little something for everybody,
and lots of options for everybody too,
so that's always really exciting.
I know sometimes when people come into Lush for any product,
they can be a little overwhelmed
'cause we have lots of great ideas
and we just want to show you everything.
So pretty much for any person who comes in,
there's gonna be two, three,
maybe four things that could be good for you.
Usually for the most part it might be
that you're finding one perfect product, but for most of us
it turns out to be two or three different products
that you might use throughout the week
or over the course of a couple weeks,
and that's usually more of almost like a unique blend
that's just right for your skin on a day to day basis.
Okay, so let's talk about
some of the different kinds of product we have.
What am I gonna pick first?
Let's talk about foaming cleansers first.
So here I have a little slice of Fresh Farmacy,
which is a facial soap
and it actually in the store it's really pretty.
It's like, imagine this as a tiny little pizza slice
of like a full, beautiful flower.
They're really, really pretty in the store.
This is like one petal of that almost.
So what is a foaming cleanser?
A foaming cleanser is a cleanser
that has a little bit of a soap base in it.
It foams up on the hands or on the face,
but it's very gentle.
So the difference between a facial soap
and then just a regular body soaps,
is it has a lot less of that soap base in it.
It's a palm free soap base, but it is a lower ratio
than our soaps that you would find just to shower with.
The reason for that is because
we want to pack it full of other ingredients
that are gonna be doing some specific work on the skin.
So for Fresh Farmacy for instance,
you can see that it's pink,
and this is because it has calamine powder in it.
Now if you ever had a bee sting,
or I actually just had
like a little bit of poison ivy a couple weeks ago.
I was slathering it in calamine,
and that's something that like your grandma
probably did for you or something like that.
Calamine is really good for irritated skin,
so if the skin is feeling inflamed or overly red or hot,
calamine can really help out to soothe that.
We do also have Coalface, you might be familiar with that.
A lot of times people coming in like,
"What is that black soap that you have?"
And that is our charcoal Coalface.
So Coalface is another really great one that leaves,
they both leave the skin feeling fresh.
They feel clean.
To me Coalface is almost a little more
like squeaky clean kind of a feeling,
whereas Fresh Farmacy does kinda make like a milky
calaminey lather in the hands and on the face,
but both of these are gonna give that little bit of a foam,
just to give you a little more of a clean rinse.
So if you're looking for
kind of like a tighter feeling on the skin,
this is probably a way to go for you
that you might really enjoy.
Okay so now I want to talk about our solid cleansing rolls.
If you've been to the shop or maybe seen them online,
people often say that they look like sushi,
and that's totally true.
They are wrapped up in these beautiful banana leaves
and they definitely just look like a little sushi roll
ready to be cut up for you.
So what is a solid cleansing roll?
Well, I just broke off a little chunk of one here.
A solid cleaning roll, you can see that it's in a solid form
but when you make it up in your sink
or your shower or whatever you're gonna do,
you're gonna trickle a little bit of water onto it
and you actually make it into a paste.
So one of my favorite things
about the idea of a solid body cleanser
is that you get to help make it.
So it's got whoever made it on,
if you buy it in a pot it will tell you,
like this is made by Alex.
It'll tell you when that product was made,
but in reality this product isn't finished being made
when you buy it in the store.
You finish it when you take it home and put in the sink
and get it going in your hands,
and put it right on your face.
So the product is literally like a half a second old
by the time you go to wash your face with it.
I just think that's so cool
'cause it really does preserve the freshness of this product
by adding the water just right when you need it
and you're ready to go.
Having it in this form also makes it really travel friendly.
You can adjust the consistency
if you like it a little more thick and pasty
or if you like it a little more runny.
You can make it really like to your taste, so to speak.
This is a self-preserving product as well.
So when we talk about self-preserving products at Lush
that means that there are no synthetic preservatives
required to keep this product fresh for its shelf life.
This really is just a beautiful mix of clays.
There may be some scrub in some of them.
This one has some ground almonds, essential oils,
like this one has lavender and rose,
and then again you add that water
right when you're ready to use it.
A lot of times people will ask like,
could I take my whole tub and like mix it all up
and then just like scoop it out as I'm ready to use it?
I would say don't because these products again,
they don't have synthetic preservatives,
so once you introduce the water content to it,
water will always bring life with it,
and life in products usually means bacteria.
So I would definitely recommend
just to pinch off a little bit.
You probably need about, oh, I'm gonna say, about this much.
Can you see that?
About that much to wash your face, maybe a little bit more,
and just kind of sprinkle a little water on it
and then make it up into a paste.
Just every time you're ready to use it,
do it fresh every single time.
I can tell you a little bit
about some of the different body cleansers.
I have two here with me,
although we do have quite a few in the shop.
The first one is Angels On Bare Skin,
and this is one of my favorites.
The inspiration came from
a medieval recipe book from the 15th century,
and it was called Delights for Ladies,
(laughs) and it was kind of like a home recipes
recipe book for these lovely medieval women.
We took inspiration from that.
We didn't take it directly because I think it had
some freaky stuff like arsenic and stuff,
so we left the arsenic out, don't worry about it.
But we kept those beautiful ground almonds,
and the clays, and the essential oils,
and just played with that idea anyway
to come up with something like Angels On Bare Skin.
I wish you could smell this 'cause it smells so much
just like being in a beautiful field of lavender.
It's a really calming scent, and then it's got the goodness
of that ground almond in there as well.
So the ground almond is just gonna give you
a really like pillowy exfoliation,
so it's not scratchy at all.
It's just kind of like gliding over the skin,
just like little angel kisses, and it's making the skin
feel really, really soft when it's done.
It has quite a bit of glycerin in it.
It's a vegetable glycerin,
and so that really keeps moisture from escaping the skin.
So that keeps the skin feeling really dewy and soft.
If you're looking for something where you want your skin
to feel kind of like plump, dewy and heavenly,
Angels On Bare Skin would be a really good one.
I also have Herbalism, and I wanted to show Herbalism
'cause I feel like it doesn't get enough love.
Herbalism is this one here, and this one was made by Dan.
You guys know Dan.
If you haven't watched How It's Made videos,
you can find Dan in most of them,
but there it is right there.
Herbalism you can see, it looks a lot different
than Angels On Bare Skin.
The word Herbalism or an herbalist
is one that believes in the healing power of herbs,
and so there's really a lot of magic in this one.
When you look at it you can see that it is green
and that's because it's full of chlorophyll.
Chlorophyll is a really nourishing,
it's in everything green.
So all the plants have chlorophyll in it.
It's a really nourishing and soothing to the skin,
so we put that right into the mix
and that's what tinges it green like that.
When you smell it, you can actually smell,
a lot of times people are very intrigued by that smell.
It smells a little bit like vinegar,
and it's because it has rice vinegar in it.
Rice vinegar is gonna kinda be
almost like a little perky tonic for the skin,
and as you probably know,
vinegar is also a really good natural preservative.
In addition to this just being a solid product,
the idea of having a little vinegar in there
will actually help to keep the product preserved as well.
So what's going on in this one?
How is it different than Angels On Bare Skin?
So for me, when I think about skin that's troubled
or maybe misbehaving a little bit,
I always think that it needs a little bit of discipline
and a little bit of love.
Just like anybody who's a little troubled, right?
So for the discipline, we have a few different things.
We have some rice bran.
Rice bran powder is going to absorb excess oil on the skin.
So this one does have some ground almonds
like the Angels On Bare Skin,
but the addition of that rice bran
really helps to kind of like mop up some excess oil.
It also has sage and rosemary essential oils,
and those are going to be combating blemishes
and helping to keep bacteria away.
Also really good for stimulating the skin
to kind of get blood moving, so it can nourish the cells.
Then as far as the love, this one has a really simple
cleansing clay in there called kaolin clay,
which is also in the Angels On Bare Skin too.
Some people also call it China clay.
It's really, really, really, really fine, soft powder
that just can really gently cleanse the skin.
So when you make these up,
you do see a little bit of the water that is coming from it
is almost like, milky a little bit,
and that's the kaolin clay.
So that's how you know it's almost like activating for you.
Again with the love,
this also has some rose and some marigold,
and so those are both gonna help
calm redness, irritation or itchiness.
So this one really does have a little bit of everything
to make the skin feel happier, more balanced,
and like it's got something to look forward to.
Another category of cleansers, or category?
I mean that's too harsh of a word even,
another kind of cleanser that we have,
are cleansers that are oil based.
If you have seen some of the other videos,
I did do one about Ultrabland
and I'm talking about it again now because A, it's so good,
but B, it really exemplifies this idea
of an oil based cleanser.
So Ultrabland is, I was like,
what He-Man put the lid on this thing? (laughs)
Ultrabland you can see is just really creamy.
It's like a cold cream almost,
and that just like melts onto the skin.
What that's gonna do is, it doesn't foam up.
It doesn't exfoliate, it doesn't do anything like that,
it just melts onto the skin
and then it starts to like dissolve your eye makeup
and kind of starting to pick up any dirt and grime,
and then it just slides away with either a warm washcloth
or you can use a cotton pad and toners,
whatever you'd like to do.
So you're left with really soft skin
that is thoroughly cleansed and soothed.
The Ultrabland is a little more rich and thick.
We do also have one, I'm sorry I don't have it here with me,
but let me explain it to you.
It's almost more of like a cleansing lotion,
or sometimes people come in asking for like a cleansing milk
and while we don't have milk in it,
this is more of like a milky, lotiony product called 9 to 5.
It also has almond oil in there to cleanse.
You could also use it as a makeup remover,
and you use it in the same exact way.
So you would just like massage it onto the skin
and then wipe it away.
It's just a little bit lighter and people,
it just really comes down to a matter of preference,
but I feel like anybody who would like one
would probably like the other one,
and you could just kinda like see what it is best for you.
My favorite thing about Ultrabland and 9 to 5 really,
is that they're good for anybody.
So when people are coming in
with a certain need for their skin,
Ultrabland and 9 to 5 will address pretty much anybody.
They just both have like a nice centering effect,
balancing effect to the skin.
They're cleansing it without leaving it dry.
It just kinda does everything.
So I would definitely, if you're not sure where to start,
try Ultrabland at least first
and see what you like about it.
I have kind of a weirdo one to throw in,
but I gotta talk about it because it's totally underrated,
and that is Kalamazoo.
Kalamazoo is a beard and face wash,
so how do I explain?
It is a creamy consistency, so kind of like the Ultrabland,
a little, if you can see that or not.
(vocalizes)
A little fluffier in consist,
(laughs) I'm just like having a hard time describing it.
It's like a little fluffier in consistency,
almost like it feels whipped, kind of,
but then when you're using it on the skin,
it's actually quite light.
You can use it if you have a beard,
you could use it on the beard.
I have also used this in my hair.
My hair is quite coarse kind of like a beard,
and so I thought I would give it a shot
and I actually liked it.
So nothing wrong with that.
You can definitely use it as almost like,
think of it almost like a light alternative to Ultrabland.
You like the format but you just want something
a little more like juicy and fun,
you could definitely try Kalamazoo.
I don't think it would be right
for taking off your eye makeup,
so I would say stick to Ultrabland or 9 to 5 for that.
It does have a little bit of a lathering agent in it,
but I think that it's just gonna give a really radiant clean
'cause it has some pineapple juice in it,
so I think that this is just something
that nobody ever thinks about or tries
when they're thinking about skincare,
and you know if you've got a beard
you can just go from the top all the way down
and if you don't, you can just wash face.
So I think this is something fun
to try and get into it, Kalamazoo.
What's up Michigan?
We also had a comment from Oskar Vera and he said,
"I would love it if you would go through your cleansers."
So check that box I hope, "And also could we have something
"to reference what cleansers suit their skin types."
So that's a really good question.
Let's talk about skin types for a minute.
I feel like at Lush we don't really believe in skin types,
we believe more in skin needs.
You may notice if you go into a shop
or you're shopping online,
we don't really have like an oily skincare range,
a dry skincare range.
It really is just kind of all there for you to choose from,
and that's because, okay, I was talking about earlier
about lifestyle preferences
and how long you like your routine to be,
or what you're used to using, what you're willing to try.
(laughs) It's gonna be different for everybody,
and so I think that what I like to think about
in our skincare is instead of thinking about them in ranges,
I think about them more as like stars,
(laughs) stay with me here.
Stars in the sky that are kind of all over the place,
and you're gonna pick the ones that are right for you
to kind of make like your own little constellation.
So what does that mean?
One of the favorite things that I've ever learned
from one of our founders Rowena Bird,
she said, "Listen to your skin."
And I think that's really, really important.
I think we spend too much time telling our skin what to do,
and not enough time listening to what it needs
and addressing what it needs.
So what might your skin be saying to you?
It might be saying that hurts. (laughs)
It might be saying, I feel itchy.
It might be, what it's probably saying on almost like
a weekly basis is like, I feel dull.
I could really use a scrub today.
So don't think about making your skincare routine
like you know, mark it on a calendar.
Look at it and listen to it on a day to day basis to say,
today is a day I need to scrub.
Or today is a day I just need to scrub right here
and I feel good on the rest of it.
Today is a day when I could really use a mask,
physically and emotionally.
So just really think about what you need
on a day to day basis,
and I feel like your skin will be a lot more responsive
and will thank you for it for sure.
When it comes to picking out a cleanser,
I would say that it's pretty rare
that somebody picks just one cleanser
and it's the right thing for them because skin changes.
Skin changes with seasons, skin changes throughout the week,
when it's like maybe you've got some dead skin building up
and it's time to scrub it off.
Skin changes month to month if you know what I'm saying,
so there's a lot of different things
that you kinda have to anticipate.
If you have been listening to your skin,
you'll probably know or to look out for.
So really paying attention to not just like,
is it dry, is it oily?
But what does it need? Does it need that scrub?
Does it need a good cleanse?
Does it need to have a little talking to
'cause you're not taking your makeup off every night?
There's lots of thing that it might be saying to you.
If your skin is saying I'm thirsty,
then something like Ultrabland or Angels On Bare Skin
might be really good for you 'cause that's gonna add
that extra moisture and make you feel really soft.
If your skin is saying it's super hot out here,
I'm sweating a lot.
I've got a lot of excess oil going on
and I just need to clean that up,
you could do something really simple like Coalface.
If it's feeling a little dull, depending on your other needs
you could do a nice good polish
like our Dark Angels solid body cleanser,
which is kind of similar to Herbalism
and Angels On Bare Skin,
but it's a rhassoul and black sugar charcoal scrub.
If you're really wanting to get a fresh fruity scrub
and a really nice robust one,
you could try something like Ocean Salt.
I know the list is going on and on here,
and that is really to just show you
how many options we do have.
We've got so many great fun ideas
that it really will come down to you for like,
how easy is it to use?
Can you take it along with you?
Do I like using that every day?
Maybe I just like to do that once a week,
and really finding the right thing for you.
The cool thing about shopping at Lush is,
nothing's ever final.
So if you are to get something, you take it home,
you try it, it's not right for you.
That's fine, bring it back.
We'll find something that works better for you, I promise.
We won't ever let you down,
but we want to help find the right thing
and sometimes it takes a shot or two
to find that perfect thing.
So it's just like love, right?
You gotta go on a couple of dates
before you find the one true love.
So that's just a little bit about our facial cleansers.
There's lots to talk about those,
so give us a call, stop into a store,
and we'll help find the right ones for you.
I've really been enjoying hearing about your ideas,
and I did have, there's some other ideas here.
Listen, idoscreamforicecream says,
"Please do one on facial moisturizers."
And then we have another one from Elliot Kane, they said,
"A breakdown of moisturizers would be awesome."
So coming right up.
I'm gonna take a little water break,
and then I'm gonna shoot this thing
and then we're gonna have it the week after, maybe. (laughs)
Maybe, maybe.
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