Hi, welcome to my channel. I've got something a little bit different today.
Here I'm sitting in the beautiful Edinburgh, slightly damp, and I'm here
with Gavin from Neatebox and we're going to be talking about a couple of
solutions that Gavin has created for people with a disability. We're going to
do two films. The first one today is about something called Button; all
will become clear in a minute, and the second film is about Welcome, and that will
follow on in a couple of weeks time. So stay tuned
and we're going to find out all these wonderful things that Gavin's been creating
Hi Gavin, so thank you very much for having a
little chat with me today. We're going to be talking about something
called Button which is, as I understand it, a solution that you've created for
people when they're out and about walking around their local area.
Maybe start, we'll talk a little bit about what got you here, but if we could
start off by telling everybody what Button is. Yeah certainly, first of all
thank you very much indeed for the interview. I love talking to you and it's being
brilliant already. But the the premise for pretty much everything that I've
done has come from 18 years worth of the Guide Dogs for the Blind. And one of the
things that I'd seen during that time was when my, one of the guide dog owners
I was working with went up to a pedestrian crossing, not only did they
have to find the button, they then had to press it and then they had to stay next
to it especially when there was no audible signal. So they would hold onto
the tactile cone. Which meant sometimes they were too far away from the curb
edge prior to crossing the road. And I came up with a solution which was so
simple, which was how, or the premise was, how can I press the button with my
mobile phone. Okay, wow, so something really obvious but nobody had ever done
it before. No, first in the world. Fantastic. So who, how did you get here? How did you
come from where you were before to come up with this idea? Yeah, so a very brief
potted history of my life; Guide Dogs for the Blind for 18 years,
working through a time when digital became really quite interesting and
mobile. 2003-2004 increasingly people were coming to train with Guide Dogs and
taking out iPhones and all other sorts of bits a kit and I was just getting
really excited about what the future could bring.
I didn't have any intention of actually having a company that came up with
solutions but eventually the more study I did the more I realized that nobody
else was, and that I could influence society, and I could influence the way
that people live their lives, and improve some of the issues that they were
encountering on a daily basis. So going back to Button itself, clearly your
first inspiration was for working with people with visual impairment but I
guess there's quite a large population of people who would benefit from this.
Who do you see getting, being able to use this app for their advantage? Yes, so as
you say I was thinking about the five thousand guide dog owners at the start. With
thirteen million people in the United Kingdom with a disability I was,
who else could use this. And the more I looked at it the more I realised that
there were people in wheelchairs, people with mobility scooters, and increasingly
people with mobility scooters, people with walking sticks, even people pushing
a buggy with two buggies with children in, or somebody carrying lots of bags. And
I thought well, I could have a solution here that helps all those people but
even beyond, that I realised that I could help the traffic industry, the traffic
sector because this was a massive problem for them. They didn't necessarily
know there was a problem, but I then started generating this whole idea that
I wasn't just going to help people who were living, who were disabled in some
way but I was also going to help the other side of society who had a problem
in delivering solutions to them. And that became a social revolution if you will.
Excellent. Because from my own personal experience one of the things that really
attracted me about it, and the people that I know, is somebody who maybe has a
physical impairment and can't physically touch the button, normally somebody who's
supporting them would do that. It's giving them independence in a really small but
really important way. So instead of that supporter always having to go and, they can
do it themselves, you know. There was a day when we installed in a
crossing not far away from where we're sitting now and two young chaps both
with cerebral palsy who had never been able to press a button, or found it
incredibly hard to press the button, came up to that crossing and were able to
press the button automatically for the first time, not relying on somebody else
to do it for them. Yeah. And I buzzed, I had goose bumps, and it was just it was
phenomenal. It is an amazing moment. Yeah. I think we should talk about how it
works, as well. It's an app? It's an app, you download, it's free. Nothing we
produce ever costs the user. Disability should not be taxed. So everything that
you download that is made by Neatebox is free, totally free. It's called Button
by Neatebox; N E A T E B O X E, and if people download it, get the app running,
they stand next to a crossing, they wait a couple of seconds, the app just presses
the button for them. that's all it does. Brilliant, so I'll make sure that we put
the link to that down below the film. And is that for Android and iPhone? It's on iOS and
Android, we needed to cover the most of the possibilities.
Brilliant, so it's literally just a case of downloading it onto your phone and
standing by crossing. That's it! Fantastic! I like things that are simple.
Now, I'm guessing that it doesn't just involve an app, it involves some kind of hardware
in the crossing. Indeed, we install a small piece of hardware into the crossing,
it takes about 15 minutes to install. Local authorities and traffic sector providers
service providers they just do the carrying out the installation. 15 20
minutes per crossing and we can install it wherever people want it, depending on
whether the local authority or council involved is forward-thinking and excited
about changing it. Now we have, thankfully several. Largs, through Transerv which is a
subsidiary of Transport Scotland. And they installed it in Largs, and we won
the Accessible Project of the Year or Accessibility Project of the Year
this year, and next week I'm on the way to London because we've been nominated
for two national transport awards. So more and more people are going to know that
this is a solution. But as I mentioned this is about where people want to
install it. So they tell us where they want it
we do all the hard work. We approach the council and the local authority and we
say we've had 1, 2, 5, 10, a thousand people say they want i,t and we will use
that social empowerment to actually go and change the world. OK, so how can
anybody who's watching this think, yep
that's for me I need one of those near me. How do they go about letting you
know that they'd like one? Very easy. You've downloaded the app already. You go
to settings, click on settings, it will say "request venue", you put in location of
the crossing and you want it installed in, and we'll do the rest. Brilliant. Now
I think there are various things that you can adapt on the app to suit you, you can
sort of personalise it a little bit? Maybe the time that it waits? Can you
explain to me a few things about that? Yeah, so different people need different
lengths of time when they get to the crossing. They you might need to set
themselves up with their dog, straighten themselves up with a long cane, make sure
that their power chair is at right angles, or at the very best angle for the slope
there might be into the road. So people can actually adjust amount of time they
have before it can press the button. So if they wanted to wait 5, 10 seconds they
could have it do that. 5, 6, 7 all up to 20 seconds. So you can be totally secure in
the knowledge that, when it goes beep-beep-beep you're ready to go. The
other two things that we can do on new crossings and increasingly on
installations is we can, people will love this, increase crossing times! Oh yes! And
we can also turn on an audible signal, where that audible signal has been
turned off, outside of working hours. Oh gosh, I didn't know that happened. Yeah in a residential area
they turn off an audible signal after 10 o'clock at night, because they don't want,
people don't want it going off at 2 o'clock in the morning on your way back
from the local Weatherspoon's. Yes. So yeah, but we can turn it on just for that
one person who needs it. And is this something that can only be
found in Scotland or have you gone further afield than that? Well,
we're a Scottish company and people instantly think, oh that's just in
Scotland, but we have just installed our first one in Blackburn, on account of
the local traffic engineer saying, I would like it. So they contacted us and
said we've seen this promoted, we would like it, when can you install it? And it
was installed and is now operating in Blackburn. So anywhere in England, and
indeed now anywhere in Ireland. So England and Ireland, sorry England I say England.
Anywhere in England as well as Scotland and Northern Ireland and Wales and now
Southern ireland. Brilliant, so you just need people to get in touch with you
really and then we're off. Download the app, go to settings, request venue.
Brilliant. So I'm going to put all that information down below the film. I
think we'll put a link to that lovely film that you you mentioned about the
two young men pressing the button for the first time because that's a really
amazing film to watch. And then we'll speak again a little bit
later about Welcome. But thank you very much. It's an absolute pleasure. Thanks.
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