Youtube daily Sep 4 2018

Hi Bob the Canadian here.

A while ago I did a video where I gave all of you guys a tour of my farm.

But it was way back in the early Spring, and I said during that video that I would give

you another tour later in the year.

Well, today's the day.

We're gonna have a look at the farm, and while we're looking at the farm I'll try

to teach you some words and phrases to help you learn English.

So on our farm we grow what's called "cut flowers".

The flowers that you see here are called zinnias and we harvest the zinnias when you harvest

a flower it means you go out and cut them.

And we bring them into our barn where my wife spends a lot of time putting the flowers into

bouquets, and we sell the bouquets at a local market.

I'll get a little closer here.

This type of zinnia is called, "Oklahoma" and it's a small pink flower as you can

see and it's very very beautiful.

One of the places where we sell our flowers is on a wagon that we have along the road.

If you look out this way you'll see the road, and people drive in during the day,

there's not a lot of flowers out here right now, and they'll stop in and they'll buy

flowers from us.

I'm not sure if you've noticed but you can kind of hear a little bit of thunder in

the background.

If you look that way you'll see that the sky is very very very dark.

And we're expecting a little bit of rain possibly this afternoon.

So hopefully I can get this video done before, before that rain comes.

So I'm out in the other part of the farm, oh I'm not sure did you see my hat today?

It says, "Canada" on it, because I'm Canadian.

I'm at the other half of the farm today and I'll turn the camera around in a sec

and let you see what I'm looking at here.

In this bed we have some more zinnias.

There's also plants in this bed that we would call, "weeds".

So a weed is this type of plant, a weed is plant that grows and you don't really want

it there.

I'm not sure what the word for weed is in your language.

We have lots of flowers, but we also have lots of weeds.

These flowers here are called, "Sweet William" There another flowers that's quite popular

when we sell our flowers at the market.

It has a beautiful colour.

And I'll take you over this way and we'll look at another flower, I'll show you this

side first, these are called, "Lisianthus" and lisianthus are just a beautiful flower.

They look a little bit like a rose.

This is Jen the Canadian, she's the main grower, and those of some flowers that she

grew.

Just gonna stop for a moment and let you have another look at the sky behind me.

You can see that it's quite dark.

I think it's gonna start raining probably in about half an hour.

I think we're gonna get quite a downpour.

A downpour is when you get a lot of rain all at once.

So it will be pouring rain in about half an hour and I'll make sure I come outside and

shoot some video of that.

We grow quite a few sunflowers on our farm, but the way we grow them is pretty unique.

Let me, let me give you a just a quick look.

So this is a row of sunflowers, and these sunflowers were planted a few weeks ago.

And as I walk along you can see that every two weeks we plant sunflowers, so these were

planted even longer ago.

They're a little bigger.

You can see that these sunflowers, the leaves are even bigger yet, and we're gonna move

over to the next growing area.

These sunflowers are even bigger yet, so they're even a little older.

And as we move you'll start to see the sunflowers that are blooming.

Now I need to get around to the other side because you can't quite see how beautiful

this is.

These sunflowers are just super happy and kind of looking at you.

So it's kind of fun.

It's a really great place to take a picture.

I should do that for a sec.

So here I am, just kneeling in front of the bed of sunflowers.

You can kind of get a sense of,... they just make people happy.

I think sunflowers are the flower that make people the happiest.

So we really really like growing them.

Normally we don't let them open this far, but we have too many this year.

We have too many sunflowers so we can't harvest them fast enough to sell them all.

So just another look at the, at the sky behind me.

It's really starting, really starting to turn black now.

Not sure when the rain will start but we'll see.

I'll kind of give you a sense of some of the other things we grow you can see all of

this green behind me.

This is something we call, "Broom Corn".

Now we don't brooms out of it.

You know a broom is something that you use to sweep, but this is broom corn.

And the end, when you take the seeds off you can use it to make a broom.

We primarily use it to put in bouquets as well.

People really really liek having them in bouquets.

There was just a really really big lightning strike behind me.

I think I should probably get inside now.

Ok.

Here comes the rain.

So you can hear it on the roof.

You can see my wife Jen the Canadian running by.

You can see the big drops coming.

In a minute I think I should probably run to the house.

Yeah.

I should probably get going sooner than later.

If you look in the distance you can still, woah, I'm kicking things.

If you look in the distance you can still see trees, you can see drops on my shirt.

I'm not sure if it's stopping or not but I'm gonna, I'm gonna make a run for it.

Aaaaaaah!

Ha!

Ha!

Haaah!

Ok.

I'm safe.

We can watch.

And we'll just let the rain come.

Bob the Canadian here.

Thank you so much for coming and having a video tour of my farm.

Don't forget to click the like button below.

Subscribe if this is your first time here.

And this was really fun to make.

I look forward week's video.

Next week's video I think I'm gonna look at how to ask for directions or how to find

someone that you're looking for.

So look for that next week.

Anyways.

Bob the Canadian here.

Have a great day.

This was really fun to do.

Bye!

For more infomation >> Learn English on the Flower Farm! English Video with Subtitles - Duration: 7:15.

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What Do You Do When Customers Try to Get a Free Cleaning? - Duration: 9:14.

What do you do about people who try to get free cleanings from you?

That is a great question, and we're going to talk about that today.

Hi there.

I'm Angela Brown, and this is Ask a House Cleaner.

This is a show where you get to ask a house cleaning question,

and I get to help you find an answer.

Now if you have a question, you can go to AskaHouseCleaner.com, and there's a little

blue button at the bottom of the page.

You can click on that blue button and, mysteriously, a little microphone appears, and you click

on the microphone and it's like leaving me a voicemail, except it sends it to me here

at the show.

So, if you have a question, you can call in your question to the show, or you can email

me Angela@AskaHouseCleaner.com if that's easier for you.

All right, onto today's show, which is what do you do if a customer is trying to eke a

free cleaning out of you?

All right, well, I don't like this question at all because it suggests that there are

people out there that would do that.

And I like to believe in the kindness of humanity

and that everybody's good and kind and has everyone else's best interest in mind.

I know, I live in Utopia.

Right?

Okay.

So the truth of the matter is, believe it or not, there are some shysters out there,

and they're going to try to get something for nothing.

Okay, so is the customer lying to you?

Are they just being sneaky?

What is this all about, right?

Because I hear it all the time like,

"Oh, they're just trying to get free cleaning out of me."

The very first thing that I want to suggest is, as a business owner, how did you explain

your business in your walk through?

And I want to go back to you because you don't have control over the customer, but you do

have control over you.

And so I want to go back to the walkthrough.

Did you specify what you do when you were with your customer face to face?

Because there are a lot of times that house cleaning business owners will say,

"Well, I'm a house cleaner. They should know what I do."

Uh, no, they don't, unless you specified what you do.

That's like going inside a restaurant and saying, "Well, of course they know what we sell.

We sell food. Right?"

Well, but what kind of food?

Does it have MSG in it?

Is it precooked?

Is it frozen food?

Like, what is it that you're feeding me?

Is this organic food?

Is this just food off the store shelves?

What is it that you're feeding me?

Is this stuff that has already been sitting here for a couple of hours?

Are you cooking it fresh?

Are you making it to order?

Can I make some adjustments to the dish that I'm ordering?

Like, what happens?

Right?

House cleaning is the very same.

When we come to your house and we bid a job, we're customizing your order.

It's a made-to-order order.

So what is it that you're getting?

No, you have to specify.

Now, there's a house cleaner that called me and she's just in tears.

She's irate.

She did an amazing job at a customer's house.

The customer called her up and said, "I can't find anything in my kitchen.

I want a refund.

You didn't put stuff back where it was supposed to go."

So the house cleaner is just beside herself because, guess what?

She doesn't open cupboards and put anything away.

As part of her cleaning, she doesn't do dishes, but she failed to mention that to a customer,

so the customer just expects that that was going to be done.

Then when she couldn't find anything, it wasn't because she herself misplaced it or someone

in the house misplaced it.

She immediately blamed the house cleaner, and then she wanted a refund.

So then I had to ask the house cleaner, "What is your guarantee policy and your refund policy?"

which she had not clarified either.

Okay, so this is where we get into trouble.

Is the customer trying to eke something out of us for free?

Oftentimes the answer is no.

Oftentimes the customer doesn't know where our boundaries are.

They don't know what we've promised, and they don't know what we've delivered.

And so I asked this particular house cleaner, I said, "Did you use a checklist?"

And she said, "Oh, no, because there's a lot of stuff on there I'm not going to get around

to, and I don't want it to look like I left a whole bunch of stuff off because then they

wouldn't want to pay me."

Okay, but the customer doesn't know what you did anyway, and because you didn't check anything

off and there was no checklist, and you weren't very clear about the terms of what you did,

and you're not very clear about the terms of your refund or your guarantee, your customer,

and I'm just making a wild guess here, but your customer is not trying to eke something

out of you for free.

Your customer is trying to find and establish some boundaries.

They're super confused right now.

So I need you to go back to the customer's house, and I need you to redo your walk through.

And you can go back and say, "My bad, I didn't explain it very clearly.

When I clean houses, I don't do any dishes, and so if there's stuff in your dishwasher,

I don't even put it away.

I don't open any closed doors and I don't open any cupboards, and so if there's something

that's misplaced in your kitchen, it had to be someone in your house because I didn't

put anything away."

Then you need to say, "It has come to my attention that people would like more clarity on what

it is I'm doing, so here's my new checklist," and I'm really a big fan of the checklist

for this reason.

When you do a walkthrough with a customer, you give them a checklist, and you yourself

have a checklist, and as you walk through the house, there are things that will trigger

a conversation.

So if you're in the kitchen, then you can tell the customer right there.

You can stop at the kitchen sink and say, "Hey, listen, there are no dishes in the sink

today, and I just want to know if it's always going to be this way when I arrive.

And just to make sure you understand, my company does not do dishes.

And so if I arrive and the sink is full of dishes, I'm going to work around them and

I'm going to leave them in the sink for you because I don't want to be responsible for

your dishes.

That's a daily chore, and it's not part of the weekly maintenance that you're paying

me to do."

And so you need to have that conversation.

If you don't have that conversation and the customer leaves dishes in the sink, and then

you go home, and you left the dishes in the sink but you didn't tell them you were going

to do that, then they're like, "Oh, you didn't clean my house.

I came home and there were dishes in my sink.

I want my money back."

Oh, no.

They're not trying to get something for you for free.

They just thought that that was included.

Right?

So the checklist says we did this, this, this, and this.

Now everything that you're guaranteeing is checked off.

These are the things we did.

If your house was super messy and we didn't get around to it, we had to skip some things.

And so on the Walkthrough, you say, "Hey, if we have to skip some things, because sometimes

people's houses are messier than others, what are your priorities?"

And they say, "Well, you can skip the blinds.

That's not a priority to me, or you can skip the baseboards."

They will give you things that are not their priorities, and then you can skip those things

because you made notes on your initial walkthrough.

Now, if it's clear to the customer what you offer, and it's clear to you as a housekeeper,

and it's clear to you what your guarantee is and it's clear to the customer what your

guarantee is, it's going to remove a whole bunch of this weird, "Oh, you need to come

back and give me a refund for the money that I paid," because there are a lot of house

cleaners that are overcharging, and they are not being very clear about what it is they're

charging for.

And then the customer sees how much money they paid, and then they look at the whole

house and there's like a whole bunch of stuff that got skipped, so something is not right

here, I want my money back.

But if they say, "For this amount of money, we will do these things, and in the event

that something has to be skipped, we are going to skip these things and we will pick them

up on the next week when we do a rotation.

Is that fair?"

And the customer says, "Well, yeah, that's fair."

And the reason it's fair is because you just explained it to the customer that if the house

is tidy and everything is picked up and all the dishes are put away when I get here, I

can do everything every time.

Everything that's on this list.

But if there are other things in the way and I have to pick stuff up and put it away, it's

going to take away from the time that I've allocated for this list, but everything that's

on the list, we guarantee.

Then they're going to look at it and go, "Wow, there's some things that are missed, but they

didn't check that off.

So ... I should clean up before they come next time."

Right?

So there are customers, there are, that are going to try to eke a free cleaning out of you.

That is true, but for the most part, it's just customers that misunderstand what the

original deal was, and it is your job as the house cleaner doing the walkthrough to make

sure that everyone is understanding what your offer is, because if they don't understand,

when it comes time to pay the money, now you have a different problem.

Alrighty, that's my two cents for today, and until we meet again,

leave the world a cleaner place than when you found it.

For more infomation >> What Do You Do When Customers Try to Get a Free Cleaning? - Duration: 9:14.

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Lopa Rahman | নাস্তিক লোপা রহমান ইসলামকে কটাক্ষ ও !! LOPA New Video!! - Duration: 8:19.

Lopa Rahman

Lopa Rahman

For more infomation >> Lopa Rahman | নাস্তিক লোপা রহমান ইসলামকে কটাক্ষ ও !! LOPA New Video!! - Duration: 8:19.

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Lopa Rahman new live video - behester pera | নাস্তিক লোপা রহমান ইসলামকে কটাক্ষ - Duration: 3:10.

- abandon returning Jacana booshka Luke

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card when we all cook it

For more infomation >> Lopa Rahman new live video - behester pera | নাস্তিক লোপা রহমান ইসলামকে কটাক্ষ - Duration: 3:10.

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Bang Bang By Benny Dayal | Dil Hai Hindustani Season 2 | 2nd September - Duration: 2:38.

Bang Bang By Benny Dayal | Dil Hai Hindustani Season 2 | 2nd September

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Typhoon Jebi: Japan hit by strongest storm for 25 years | World news - Duration: 3:13.

For more infomation >> Typhoon Jebi: Japan hit by strongest storm for 25 years | World news - Duration: 3:13.

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Japan widens evacuation advisories as Typhoon Jebi makes landfall - Duration: 3:52.

For more infomation >> Japan widens evacuation advisories as Typhoon Jebi makes landfall - Duration: 3:52.

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SEBI counters "preposterous" claims on foreign outflows by investor body - Duration: 2:34.

For more infomation >> SEBI counters "preposterous" claims on foreign outflows by investor body - Duration: 2:34.

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Strongest typhoon in 25 years hits Japan - Duration: 3:24.

For more infomation >> Strongest typhoon in 25 years hits Japan - Duration: 3:24.

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Oil Prices Mixed; Oman Minister Says Prices Unlikely to Rise Above $80 This Year By Investing.com - Duration: 3:37.

For more infomation >> Oil Prices Mixed; Oman Minister Says Prices Unlikely to Rise Above $80 This Year By Investing.com - Duration: 3:37.

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【東方文花帖】 Kono Hagakure「幽閉サテライト」【Vietsub／Engsub】 - Duration: 3:45.

I feel wholehearted love for you, hidden among these leaves.

But I've settled for merely looking from a distance…

コノ葉隠レ (Hidden Among These Leaves) English translated by Fuyuko

I don't conceal the sound of my steps on the fallen leaves.

I want you to notice… yet I hide, it's contradictory.

I've gotten tired of hating this weakness of mine.

My unrelenting feelings only keep on piling up.

In my dreams I know the right things to say.

Right now I even envy that version of me.

My love hidden among these leaves is at the usual distance.

I've settled for merely looking from a distance…

I'd rather they'd disperse in the wind.

I wave my fan, but I can't say anything.

Only watching over you, forever…

Because I want to get to know you, as you always are,

I hate how good I am at averting my eyes.

If it'll end up forgotten before anyone notices,

Should I open up, without getting my hopes up?

My love hidden among these leaves rose up.

A small act of bravery you can't call life-risking.

Please, if possible, be kind to me…

As I wish for you to reject me,

My pathetic love continues.

I was unprepared for this love, in search of answers.

You took me entirely by surprise.

"And there have been things I have managed

To do before this, right?" I lamented,

In my awkward regret.

You were touched by my desperate longing.

And smiled at me with genuine happiness

Close to someone to rely on, we both laughed.

As we were open to each other,

I got the feeling something sprouted.

You are as radiant as ever today.

For more infomation >> 【東方文花帖】 Kono Hagakure「幽閉サテライト」【Vietsub／Engsub】 - Duration: 3:45.

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Youropetoday - Wie das Parlament unsere Daten schützen will - Duration: 0:51.

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Trip to Kamakura - Enkakuji temple (Japan) | 【SUB ITA】 - Duration: 14:07.

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TALKING TOM cat RUNNING FOR SWEETS #28 cartoon for children Talking Tom Candy Run Children's game - Duration: 13:12.

For more infomation >> TALKING TOM cat RUNNING FOR SWEETS #28 cartoon for children Talking Tom Candy Run Children's game - Duration: 13:12.

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Buckwheat Popcorn Recipe. How to Make Buckwheat Popcorn. How to Make Popcorn at Home. ♦How to DIY♦ - Duration: 4:13.

Dear friends, you probably saw in restaurants are served

this is an ingredient or whatever it is correctly say the texture that

called popcorn from buckwheat and you surely ask how do I do it

even know a number of chefs who do not know how to make popcorn from buckwheat there

there are several ways one of which it is necessary to take buckwheat and

trash then quit drying completely back to the state say solid

grains and then just throw it all in deep frying and then it will explode

so that all these manipulations are not There are shorter methods for

achieve my goal, I take buckwheat flakes look at the box

written buckwheat flakes Mom who is cooking porridge for children they

know what it is and yes, in general, if you suddenly do not know that in the store

pay attention to the shelf with the cereals and find such a thing that you can see

it's just like flakes are buckwheat I took some quantity of flakes

how much is two or three tablespoons is not important generally it does not matter the main thing to fry them

You need to take good oil in small doses warm up I think you need somewhere degrees

190 200 probably will be a bit too much but 180 it is not enough 190 the most that but you know

try it from the experience of previous recipes know that even if I tell you

so do not do it or it's small whether it would still be temperature

do it your way and you get so it will be okay 180 means 180 I

I do this with 190 also need cook this one here with

napkins in order to swipe napkins so as to be absorbed

extra oil here is a deep-fried you so I am pouring a small amount

right now quite a bit now, it explodes literally 45 seconds and everything

and pop feed and is ready the main rule if at you the temperature is insufficient and popcorn

immediately it did not explode you anymore explode

so I say that in the beginning everything you need to do small portions now

you can even have a little more

o see all this is done elementary simply and instantly

as soon as he sees it explode and you hear that there is nothing more

explode literally one or two seconds Hold and dredge otherwise you will start

These flakes, otherwise you will have these flakes burn already ready popcorn will begin to burn

Here we pour out the oil turn off you see they crackle they continue to burst

you can them here so scatter class see and dear cooks

the chef all who are addicted to such things

please recipe in the access to public means where we are

use this you can use dessert it can be used in salads

It needs to be salted while there is still oil not dried out and, respectively, using

for their own needs and one small momentik If you have it here so that's even

on napkins in the kitchen humidity high and pop feed

will cease to be crisp the next morning so if you want to use it

now just click and and eat it all do not have to store it

it is very hard to force to stay crunchy here is a very important point in

general, you now know one of many secrets of the chefs

which we use, and you on health write komenty stalte husky

invite your friends let subscribe to more topic subscribers

better to meet new friends appetite stay with us